Contact and support
Pick the way that fits your reason. A report from inside the chat is the fastest way, because it reaches a moderator together with the messages.
Report a user or an image
Do this in the chat, not by email.
- A user: tap the username and choose Report. The moderator gets the last 20 messages with your report.
- An image: tap the image and choose Report image.
For threats, blackmail or illegal content, read the Report abuse page first. It lists what to include: both usernames, the room, the time with your time zone, and what happened.
Child safety
If you see content that involves a minor, report it in the chat and leave the room. Do not download it, forward it or take a screenshot. We report suspected child sexual abuse material to NCMEC.
Copyright and legal notices
The copyright page lists the five things a notice must contain. Send the notice to the email address at the top of this page. Requests from the authorities go the same way. Include your name, your agency and a way to verify you.
Your data
You can ask us to delete your data before the normal 90 days. Write to the email address at the top of this page with your username and the date of your visit. The privacy policy explains what we can delete and what we must keep.
You were removed or banned
The automatic filter or a moderator removed you because a message or an image broke the terms of use. There is no appeal form today. The guide to how moderation works explains the common reasons.
Advertising and business questions
Write to the email address at the top of this page, and put "Business" in the subject. We do not answer offers for paid links or guest posts.
Before you write
Many answers are in the chat guides and on the about page.